With some misinformation currently circulating, here is (at 11:20pm, 30/03/2020) the most up to date information from trusted government bodies including the State and Federal governments.
National Coronavirus Helpline
Call this line if you are seeking information on coronavirus (COVID-19). The line operates 24 hours a day, seven days a week.
Helpline: 1800 020 080
New COVID-19 Website:
Please visit the website above for the Commonwealth's most up to date information on the current COVID-19 pandemic.
Covid-19 App
The Federal government has released an application with the most up to date information on the COVID-19 pandemic. It includes a symptom checker, isolation registration, advice and much more. Download from the apple store here or on google play here for android.
In addition to the apps developed by the Federal government, they have also rolled out a WhatsApp chat for more specific questions that you may have. You can find the WhatsApp channel here or on iOS or Android.
Australian border restrictions
Queensland border restrictionsInterstate arrival restrictions Anyone who arrives in Queensland (via air, sea, rail or road) from another State or Territory from 26 March 2020 must self-quarantine for 14 days, unless they are an “exempt person”. Even if a person is an exempt person, they must self-quarantine if they have travelled in the last 14 days to particular areas of Australia, which will be decided by the Chief Health Officer and published on the Queensland Health website. Queensland Residents This requirement to self-quarantine if you have been to a hotspot also applies to Queensland residents returning to Queensland. If you are a Queensland resident returning from any other place in Australia that is not a declared ‘COVID19 hotspot’ you do not have to enter self-quarantine. International arrivals A person is also required to self-quarantine if they have been outside the border of Australia in the last 14 days, and the exemptions do not apply in any circumstances. Who is exempt from the requirement to enter quarantine for 14 days? Those living outside of Queensland who provide critical services to Queensland: National/state security Essential health services Emergency services Transport of goods or freight including food Critical maintenance/repair to critical infrastructure in Queensland Construction, mining/energy/agribusinesses (and see below for specific requirements for FIFO workers in these sectors) Federal, state or local government workers who are required to enter to Queensland to perform official duties. If you are providing these critical services and need to enter Queensland, you can apply for an entry pass. Queensland also allows a general compassionate grounds exemption, as well as specific exemptions for those living outside of Queensland who: Are carers/relatives of dependant individuals in Queensland Need to obtain essential medical treatment including visiting terminally ill relatives in Queensland Are interstate boarding school students where school is closed Are required to comply with the law to travel to Queensland (for example, Family Court, parole/bail conditions etc.). If these relate to you and you need to enter Queensland, you can apply for an entry pass. |
Recent Information From the Prime Minister and CabinetPlaces of social gathering
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State Government Announcements
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New Update on Qld schools
From Monday 30th March, State schools across Qld will be 'student-free'. Schools will remain open to children whose parents are essential workers (anyone with a job) and for 'vulnerable students'.
All National Cabinet Leaders have committed to re-open schools at the end of the school break, subject to the advice of the Australian Health Principal Protection Committee.
If parents choose to keep their children home from school, parents must be responsible for the conduct of the children and to ensure they adhere to the social distancing arrangements in place. Parents must be aware that while the majority of adults who contract COVID-19 have mild forms of the virus, the elderly or those with co-morbidities can have more significant symptoms.
Schools will be encouraged to provide access to online and distance learning.
How can we help prevent the spread of coronavirus?
Practising good hand and sneeze/cough hygiene and keeping your distance from others when you are sick is the best defence against most viruses. You should:
- Wash your hands frequently with soap and water, before and after eating, and after going to the toilet.
- Cover your cough and sneeze, dispose of tissues, and wash your hands.
- If unwell, avoid contact with others (stay more than 1.5 metres from people).
- Exercise personal responsibility for social distancing measures.
Important Isolation Information
Self-quarantine
Queensland Health is continuing to work with the Australian Border Force to screen anyone who returns to Australia from overseas for symptoms of novel coronavirus (COVID-19) and provide them with information on self-quarantine.
If you have been overseas in the last 14 days and are feeling unwell, call your doctor immediately.
If you have been overseas and are feeling well, you need to self-quarantine for 14 days from the date you arrived in Australia.
You must also self-quarantine if you have been in close contact with someone who already has novel coronavirus (COVID-19).
While you’re self-quarantining, if you start to feel unwell and develop any symptoms at all, but especially a fever or shortness of breath, a cough or a respiratory illness, you should seek immediate medical attention. Call ahead to your GP and tell them your travel history so they can prepare for your visit.
For more information, visit the Australian Government website.
What does self-quarantine mean?
Self-quarantine means staying in your home, hotel room or provided accommodation, and not leaving for the period you are required to quarantine. Only people who usually live in the household should be in the home. Do not allow visitors into the home.
Does this mean my family or other people I live with need to self-quarantine?
The rest of your household does not need to self-quarantine if you stay away from others in your home. They are only required to self-quarantine if they meet one of the criteria for self-quarantine outlined above.
As much as possible, you should:
- stay in a room away from others
- sleep in a separate bedroom
- use a separate bathroom
Also, don't allow visitors.
Practice good hygiene and maintain a minimum of 1.5 metres distance.
Vulnerable people, like those over the age of 60 with chronic disease, should stay somewhere else.
See more information about self-quarantine from the Australian Government.
How do I get things I need while in self-quarantine?
Community recovery support and assistance is available through the Department of Communities, Disability Services and Seniors, for Queenslanders in self-quarantine due to COVID19. If you require assistance please call the Community Recovery hotline 1800 173 349.
The Queensland Government is also partnering with the Australian Red Cross, to ensure people have access to support during their period of self-quarantine. This service includes a regular telephone call to check-in on the person’s wellbeing and to identify any practical support they may need help with.
People who are self-quarantined must call 13 HEALTH (13 43 25 84) for further advice and to register for support. Staff at 13 HEALTH can connect people through to a local public health unit and other health support services.
What happens when I end my 14 days of self-quarantine?
If you have self-quarantined for 14 days without any symptoms, you are free to go about your usual activities and return to work, school, childcare, TAFE and university.
If you require a medical certificate, you will need to see a GP.
You should seek medical attention immediately if you develop symptoms while in self-quarantine.
Australian Government - Business
Support for individuals
If you have lost your job or have had your hours significantly reduced as a result of COVID-19, you may be eligible for support payments through Centrelink. If you have never received income support and don't have a Centrelink CRN, you don't have to enter a Centerlink building to confirm your identity. For more information, you can check out this handy factsheet.
For people already getting a payment from Centrelink, you don't need to contact them for additional payments. These payments include the two lump sum payments being rolled out from the 31 March and the 13 July, and the Coronvirus Supplement which will see a fortnightly $550 increase on top of your normal payment rate. For more details on eligiblity see this factsheet.
For information about the Australian Banking Association's response to COVID-19 and how Australian banks are helping customers in these difficult times, click here.
Sole trader without employees
If you're a sole trader and do not employ any staff you are eligible for:
The increased instant asset write-off
Under normal circumstances, individual assets less than $30,000 are eligible for the instant asset write off. The Government has lifted this threshold to $150,000 for assets that are either installed or ready for first use by 30 June 2020.
Read more about the increased instant asset write-off .
Backing Business Investment (BBI)
A time limited 15 month investment incentive (through to 30 June 2021) to support business investment and economic growth over the short term, by accelerating depreciation deductions. Businesses with a turnover of less than $500 million will be able to deduct 50 per cent of the cost of an eligible asset on installation, with existing depreciation rules applying to the balance of the asset’s cost.
Learn more about Backing Business Investment.
Increased and accelerated income support
The Government is temporarily expanding eligibility to income support payments and establishing a new, time-limited Coronavirus supplement to be paid at a rate of $550 per fortnight. This supplement will be paid to both existing and new recipients of the eligible payment categories. These changes will apply for the next six months.
Find out about the increased and accelerated income support.
Assistance for affected regions, communities and industries
The Government has created an initial $1 billion support fund to provide assistance to industries and regions severely affected by the economic impacts of Coronavirus.
Read more about the assistance for affected regions, communities and industries.
SME Guarantee Scheme
This will provide businesses with funding to meet immediate cash flow needs, by further enhancing lenders’ willingness and ability to provide credit. Businesses with a turnover of up to $50 million will be eligible to receive these loans.
Learn more about the Coronavirus SME Guarantee Scheme.
Early access to superannuation
You can access up to $10,000 of your superannuation in 2019-20 and a further $10,000 in 2020-21. You will be able to apply for early release of your superannuation from mid-April 2020.
Read more about early access to your superannuation.
Tax support
The Australian Tax Office (ATO) is providing relief for some tax obligations for businesses affected by the outbreak, on a case-by-case basis. Contact the ATO’s Emergency Support Infoline for businesses on 1800 806 218 for more information or to request this help.
Support for employers
If you employ staff, you may be eligible for:
Temporary cash flow support
Employers will receive a payment equal to 100 per cent of their salary and wages withheld (up from 50 per cent), with the maximum payment being increased from $25,000 to $50,000 and the minimum payment increased from $2,000 to $10,000.
An additional payment is also being introduced equal to the total of all of the Boosting Cash Flow for Employers payments received. This means that eligible businesses will receive at least $20,000 up to a total of $100,000 under both payments.
Not-for-profit entities will also be eligible.
Learn more about Boosting cash flow for employers.
Assistance to help pay the wages of apprentices or trainees
Eligible employers can apply for a wage subsidy of 50 per cent of the apprentice’s or trainee’s wage paid during the 9 months from 1 January 2020 to 30 September 2020. Where a small business is not able to retain an apprentice, the subsidy will be available to a new employer.
Employers will be reimbursed up to a maximum of $21,000 per eligible apprentice or trainee ($7,000 per quarter).
Read more about the assistance to help pay for the wages of your apprentices or trainees.
Casual employees
If you employ a casual employee and they can’t work because they become sick or need to self-isolate, or their income has been otherwise impacted by the economic downturn caused by the coronavirus, they may be eligible for income support payments.
The Government is making these payments quicker to access by waiving the usual waiting period in certain circumstances. Information on income support is available on the Services Australia website.
Support for your company
If you run a company and do not employ any staff you are eligible for:
Temporary relief for financially distressed businesses
The Government is temporarily increasing in the threshold at which creditors can issue a statutory demand on a company and the time companies have to respond to statutory demands they receive.
The package also includes temporary relief for directors from any personal liability for trading while insolvent, and providing temporary flexibility in the Corporations Act 2001 to provide temporary and targeted relief for companies from provisions of the Act to deal with unforeseen events that arise as a result of the Coronavirus health crisis.
Learn more about temporary relief for financially distressed businesses
The increased instant asset write-off
Under normal circumstances, individual assets less than $30,000 are eligible for the instant asset write off. The Government has lifted this threshold to $150,000 for assets that are either installed or ready for first use by 30 June 2020.
Read more about the increased instant asset write-off.
Accelerated depreciation deduction arrangements
A time limited 15 month investment incentive (through to 30 June 2021) to support business investment and economic growth over the short term, by accelerating depreciation deductions. Businesses with a turnover of less than $500 million will be able to deduct 50 per cent of the cost of an eligible asset on installation, with existing depreciation rules applying to the balance of the asset’s cost.
Learn more about accelerated depreciation deduction.
Increased and accelerated income support
The Government is temporarily expanding eligibility to income support payments and establishing a new, time-limited Coronavirus supplement to be paid at a rate of $550 per fortnight. This supplement will be paid to both existing and new recipients of the eligible payment categories. These changes will apply for the next six months.
Read more about the increased and accelerated income support.
Assistance for affected regions, communities and industries
The Government has created an initial $1 billion support fund to provide assistance to industries and regions severely affected by the economic impacts of Coronavirus.
Find out more about the assistance for affected regions, communities and industries.
Tax support
The Australian Tax Office (ATO) is providing relief for some tax obligations for businesses affected by the outbreak, on a case-by-case basis. Contact the ATO’s Emergency Support Infoline for businesses on 1800 806 218 for more information or to request this help.
SME Guarantee Scheme
This will provide businesses with funding to meet immediate cash flow needs, by further enhancing lenders’ willingness and ability to provide credit. Businesses with a turnover of up to $50 million will be eligible to receive these loans.
Read more about the Coronavirus SME Guarantee Scheme
Queensland Government
Payroll Tax Relief
- Immediate payroll tax refunds of $740 million for COVID-19 affected businesses
- A payroll tax holiday and deferral until the end of 2020 for eligible businesses
Worker and Industry Support Package
Up to $500 million to assist workers who lose their job or income with retraining, job-matching and other help to transition into jobs in the industries that are vital to get Queensland through this crisis – such as health care, agriculture, food production, transport, cleaning and mining.
$300m for Households
$200 rebate for all 2.1 million Queensland households (including the $50 Asset Ownership Dividend already announced) to offset the cost of water and electricity bills.
Automatically applied through household electricity bills.
Queensland COVID-19 jobs support loans
You may be eligible for a loan to retain employees and maintain your operations.
The $500 million concessional loan facility will include low interest loans of up to $250,000 for carry on finance with an initial 12-month interest free period for businesses to retain staff.
Register your interest through the Queensland Rural and Industry Development Authority or contact 1800 623 946.
Mentoring sessions
The Mentoring for Growth program currently has more than 50 mentors ready to connect with impacted small businesses.
Mentors are available to provide tailored support including financial mentoring and business planning.
Contact 1300 654 687 or m4g@desbt.qld.gov.au for more information.
Financial workshops
Small businesses can access a series of workshops to learn about financial management and business planning.
Delivered by TAFE Queensland, workshops will provide you with practical tools and skills to build business resilience. You will also have an opportunity to connect and network with other small businesses facing similar issues.
Workshops will be delivered in several locations to support a place-based approach for the local small business community.
Register now for workshops in Coomera on March 12 and 19.
Details of other workshop times and locations will be posted on this website soon.
For other locations, register your interest by contacting 1300 654 687 or info@desbt.qld.gov.au.
Industry support
Market diversification and resilience grants are available for Queensland agriculture, food and fishing exporters and their critical supply chain partners, as well as industry organisations working with exporters.
Payroll tax relief package
If your business has been affected by the coronavirus (COVID-19), you can defer lodging and paying payroll tax returns until 31 July 2020.
Brisbane City Council
Brisbane City Council has closed swimming pools and libraries in response to COVID-19. For more information about other closures and cancellations, click here.
Lord Mayor Adrian Schrinner has announced a $7.9m business relief package, seeing a range of council fees and chargers for businesses and lessees waived for at least three months. Businesses that have paid fees since March 1 will have them refunded, and the council will also pay back all fees and charges for events cancelled due to COVID-19. The Lord Mayor also stated that the Council will be taking a "very sympathetic view" to residents and business owners who are genuinely struggling to pay their rates. Under the assistance, payment plans or deferred payment agreements of up to nine months will be available, with no interest applied.
FULL LIST - CHANGES TO FEES AND CHARGES
Footpath dining fees – Waived for the period of 1 March to 30 June 2020
Outdoor dining (malls) – Credit of prepaid invoices for the period of 1 March to 30 June 2020 and Council will not pursue unpaid invoices
River Pontoon Moorings (bookings) – Credit of prepaid invoices for the period of 1 March to 30 June 2020 and Council will not pursue unpaid invoices
Advertising (application or license) – No fees for advertising, signs, hoardings and structures for the period of 1 March to 30 June 2020
Filming (application) – Waive or reduce application fees for filming approval at Council owned or controlled land or assets
Entertainment venues and events (booking) – Refunds granted for those seeking to cancel their events due to COVID-19 gathering restrictions
Music venues (booking) – Refunds granted for those seeking to cancel their events due to COVID-19 gathering restrictions
Food Act 2006 (fees) – Waived or refunded for the period of 1 March to 30 June 2020
Temporary Food Stalls/Premises (fees) – Waived or refunded for the period of 1 March to 30 June 2020
Standing vehicles, stalls booths and stands for commercial or promotional activity – Waived for small business for the period of 1 March to 30 June 2020
City Hall (booking) – Refunds granted for those seeking to cancel their booking due to COVID-19
Community Hall (booking) – Refunds granted for those seeking to cancel their booking due to COVID-19
Commercial leases – Rent relief for the March to June 30 quarter for retail and tourism sector